77hi Terms & Conditions
Please read these terms carefully before using the 77hi platform — this is a binding agreement between you and us.
These Terms and Conditions ("Terms") apply to the use of the 77hi platform and all its services. If you disagree with any part of these Terms, please refrain from using the platform. By accessing the platform or creating an account, you are considered to have fully accepted these Terms.
Table of Contents
Definitions & Introduction
What does "Platform" mean
"Platform" refers to the 77hi website, mobile version, and all associated services. "User", "Member", or "You" refers to any person who accesses the platform or holds an account.
"Company" Introduction
"Company" or "We" refers to the entity operating the 77hi online gaming platform. These Terms form a legal agreement between the Company and the user.
Language & Interpretation
These Terms are written in Bengali. If a conflict arises between the Bengali version and any other language version, the Bengali version will take precedence. Headings are for reference purposes only — they do not limit the legal meaning of the Terms.
Eligibility & Registration
Important: 77hi is for individuals aged 21 (twenty-one) years or older only. Use of the platform by minors is strictly prohibited.
Registration Requirements
- The user must be at least 21 years of age.
- Each individual may open only one account.
- All information provided at the time of registration must be accurate and truthful.
- Creating multiple accounts from the same device or IP address is prohibited.
- Using a fake identity or someone else's identification is strictly prohibited.
Identity Verification
The Company may verify a user's identity at any time. This process may require a government-issued ID, phone number, or other documents. The Company reserves the right to suspend or close an account if verification fails.
Account Management
Password Security
It is your responsibility to keep your account login details confidential. Your password should not be shared with anyone. If you suspect unauthorized access to your account, notify support immediately.
Account Transfer
Transferring, selling, or renting your account to anyone else is strictly prohibited. Each account is for the personal use of the registered owner only.
Closing Your Account
You may request to close your account at any time through support. The Company also reserves the right to suspend or permanently close an account in case of a rule violation.
Bonuses & Promotions
All bonus offers at 77hi are provided under specific terms. By accepting a bonus, you automatically agree to the associated terms.
| Bonus Type | Description | Wagering Requirement |
|---|---|---|
| Welcome Bonus | Up to 200% on first deposit up to ৳5,000 | 20x the bonus amount |
| VIP Cashback | Based on weekly net losses | No wagering applies |
| Special Promotions | Announced from time to time | Separate terms for each offer |
How Wagering is Calculated
The wagering requirement must be met based on the bonus amount only — not on the deposit amount. For example: for a ৳2,000 bonus, winnings from the bonus become withdrawable after placing ৳2,000 × 20 = ৳40,000 in bets.
Reasons for Bonus Cancellation
- If the same player claims bonuses from multiple accounts.
- If evidence of bonus abuse is found.
- If a withdrawal is attempted before completing the wagering requirement.
- If a bonus is claimed using false information.
Deposits & Withdrawals
Deposit Rules
- The minimum deposit amount is ৳200 (for each method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Only mobile banking methods registered in the account holder's own name may be used.
- Deposits through third parties are prohibited.
Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally processed within 5–30 minutes.
- Withdrawals can only be made using the same method used for the deposit.
- Withdrawals may be delayed if identity verification is not completed.
- Additional verification may be required for suspicious transactions.
Please note: If you have any issues with deposits or withdrawals, contact our 24/7 live chat support or email us at ([email protected]).
Gaming Rules
General Gaming Terms
All games are operated under fair play principles. Game outcomes are determined by a technically neutral Random Number Generator (RNG). Claims that any game result was predetermined will not be accepted.
Technical Errors
If a bet remains incomplete due to a disconnection or technical issue, the Company will make a decision based on available information. The Company reserves the right to void incorrect payouts displayed due to technical errors.
Verification of Winnings
For large winnings, the Company may complete account verification before paying out the full amount. The Company reserves the right to confirm that the win is genuine and was achieved without any technical error.
Prohibited Activities
Any of the following activities are strictly prohibited and may result in immediate account termination and balance forfeiture.
Account-Related Prohibitions
- Operating multiple accounts by the same person.
- Using a false or another person's identity.
- Operating an account on behalf of a minor.
- Selling, transferring, or renting an account.
Technical Abuse
- Using software, bots, or scripts to operate games.
- Intentionally exploiting platform vulnerabilities or bugs.
- Hacking or unauthorized system access.
- Accessing from a restricted region using a VPN or proxy.
Financial Misconduct
- Money laundering or using funds from illegal sources.
- Filing chargebacks or payment disputes.
- Withdrawing funds by exploiting the bonus system.
- Using a third-party payment account.
Behavioral Prohibitions
- Harassment or abusive language toward support staff or other players.
- Spreading false complaints or misinformation.
- Fraudulent activities or collusion.
- Coordinated attacks against the platform.
Privacy & Security
Data Protection
77hi uses SSL encryption technology to keep your personal and financial information secure. Your information is not sold to any third party. To learn about our full privacy policy, visit the Privacy Policy page.
Cookies & Tracking
Cookies are used for the proper functioning of the platform. By using the platform, you consent to the use of cookies. Cookies can be managed through your browser settings, though this may limit some functionality.
Responsible Gaming
77hi places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial or psychological harm.
Self-Exclusion Feature
If you feel that controlling your gaming habits is becoming difficult, you can request a temporary or permanent self-exclusion through support. This feature is completely free of charge.
Setting Limits
You can set daily, weekly, or monthly deposit limits on your account. Once set, these limits take effect immediately, and there is a waiting period before they can be increased.
Support Services
If you are experiencing gambling-related problems, please seek professional help. Our support team is available 24/7 and provides assistance in Bengali. For more information, visit the Responsible Gaming page.
Liability Limitations
Limits of Liability
77hi provides its platform services on an "as is" basis. The company will not be liable for any indirect, incidental, or special damages, even if it has been previously informed of the possibility of such damages. The company is not responsible for any issues arising from third-party services or links.
Service Interruptions
Temporary service interruptions may occur due to maintenance, technical issues, or unforeseen circumstances. The company will not be liable for any losses caused by such interruptions.
Geographic Restrictions
The user is solely responsible for complying with the laws and regulations of their own country. The company reserves the right to restrict its services in certain regions.
Dispute Resolution
Complaint Filing Process
For any complaints or disputes, please first contact our support team — via email at [email protected] or through live chat. When filing a complaint, provide the transaction ID, date, and a detailed description of the issue.
Resolution Timeframe
The company will make every effort to review and resolve complaints within a reasonable time. If a matter requires further investigation, the process may take longer — the user will be informed accordingly.
The company's decision will be considered final; however, if the user is not satisfied with the decision, they retain the right to take appropriate legal action.
Terms and Conditions Changes
Right to Make Changes
77hi reserves the right to modify or update these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
Responsibility to Stay Informed
It is the user's responsibility to review the terms and conditions regularly. The date of any changes will always be displayed on the platform. The most recent version will be considered the applicable one.
Have a question about the terms and conditions?
Our support team is available 24/7 to assist in Bengali. Contact us via live chat or email.